Delivery information

At Global Connex Shipping, we ensure a smooth and efficient delivery of your shipping container. Understanding the process and preparing your site is key to a successful delivery. Learn more about our delivery procedures, timelines, and what you need to do to get ready.

We provide local delivery directly to your location.

Delivery Process:

Order confirmation

Delivery scheduling

Local delivery to your site

 

 

Refund & Cancellation Policy

All orders require a deposit to secure inventory and delivery scheduling.

Deposits are non-refundable after 24 hours

Cancellations within 24 hours receive a full refund

After dispatch, orders cannot be canceled

Refunds may be issued if:

The container does not match agreed specifications

There are major structural issues

Requests must be made within 48 hours of delivery

We do not offer refunds for:

Buyer’s remorse

Minor cosmetic issues

Delivery issues caused by the customer

Approved refunds are processed in 5–10 business days

Frequently asked questions

Here you'll find answers to the most common questions about our shipping container delivery services at Global Connex Shipping. From ordering to site preparation, we aim to make your delivery as seamless as possible.

What are the typical steps for container delivery?
Our delivery process includes order confirmation, delivery scheduling, and local delivery to your site. We aim for efficiency and clear communication at every stage.

What do I need to prepare for delivery?
Before delivery, please ensure clear access for the delivery truck, level ground at the drop-off location, and no overhead or ground obstructions. This helps guarantee a smooth and safe placement of your container.

How quickly can I expect my container after ordering?
You can typically expect your container to be delivered within 14-21 days after your order is confirmed, subject to scheduling and availability.

How much does delivery cost?

Delivery pricing depends on the distance from our location and the specific site access requirements. We provide a clear, upfront quote with no hidden fees.

How long does delivery take?
Once your delivery is scheduled and confirmed, most deliveries are completed within 1 to 3 business days, depending on your location and our current schedule.

Will you place the container exactly where I want it?
Yes, as long as the desired placement area is safe, accessible for our delivery truck, and meets all site preparation requirements. Our team will assess the site upon arrival.

Do I need to be present for the delivery?
While it's recommended that you or an authorized representative be present to guide our team and confirm placement, it's not strictly required if you provide clear and detailed instructions beforehand.

What if delivery can’t be completed?
In the rare event that delivery cannot be completed due to unforeseen site issues or other complications, we will contact you immediately to resolve the problem and reschedule. A re-delivery fee may apply in such cases.

Your container, delivered with care

At Global Connex Shipping, we are dedicated to providing reliable and timely shipping container delivery services across Atlanta, Georgia, and surrounding areas. Our commitment is to ensure your container arrives safely and precisely where you need it. Contact us today to discuss your delivery needs.